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The three Days

Training Day: teach them your way

Give agents skills, plugins and tools, and write your handbook.

Your agents arrive able to work, but they don't know how you like things done yet. Training Day fixes that.

Give them skills

Skills teach an agent how to do one kind of job well. A marketing agent might get copywriting and brand voice. You can start from ready-made skill kits, like Web Dev, Bug Hunter, Backend, Tool Builder, Content, Sales and Design, or add your own.

Give them plugins and tools

Plugins and tools are what an agent is allowed to use, like your inbox, Instagram or an image maker. Give each agent only what its job needs.

Write your handbook

The handbook is your house rules, in plain words. For example:

  1. Sound friendly, never pushy.
  2. Ask before posting anything.
  3. No discounts over 10%.

Every agent follows it, every time.

Next: Performance Day.